Blue Chip Cookies Direct Return Policy

Due to the perishable nature of our gourmet cookies,  we do not accept returns and all cookie/food sales are final.  Our policy is, however, to review each "cookie case."  We will consider a reship or providing loyalty points, based on the data received and apply our core values to how we can make the customer happiest. Please email us at with any questions or concerns.  We will promptly respond to you within 1 business day!