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Blue Chip Cookies Direct Return Policy

Due to the perishable nature of our gourmet cookies,  we cannot accept any returns, and all cookie sales are final.  We will review each customer "cookie case" with fresh eyes and consider appropriate steps based on the customer information. Please keep your original packaging to include the brown shipping box, the tape, and white gift box(es) the cookies arrived in on the day of delivery. Please send us an email to nfo@bluechipcookies.com within one-day of your FedEx or USPS documented delivery date. We will request pictures, if need be, to understand the issue.

Our cookies need to be eaten within one-two days or frozen due to no preservatives and real butter. Thank you.